Job Details

Position Summary:

This position will provide technical support for key equipment sales/service initiatives; i.e. USP and EOE service offerings. Coordinate, manage, and participate in required rebuilds for USP/EOE programs. Support the field Technical Service Reps as backup service providers and assist with equipment installations as required.

Job Description:

• Manage rebuild personnel on site to complete rebuild requirements and facilitate successful start up of equipment post-rebuild.
• Coordinate USP/EOE rebuild activity with Territory TSR's and PESC. Kit planning - ordering - delivery for rebuilds as well as labor requirements
• Provide equipment troubleshooting, repair and maintenance service to customers as required
• Complete all administrative requirements for documentation of service activity, monthly reports, and expenses
• Complete all required safety training - both internal and customer requirements.

Qualifications:

• High School Diploma or equivalent required
• COVID vaccinated
• Mechanically inclined and innovative
• Possess a valid US Driver s License
• Ability to travel overnight 75% of the time
• Technical school preferred
• Previous experience servicing Cryovac rotary and auxiliary equipment preferred
• Professional attitude and be self motivated/directed
• Time management, communication skills, decision making, interpersonal, computer and organizational skills
• Computer technology experience Email, Microsoft Office Suite, Google Apps, CRM
• Ability to work cross functionally to achieve company goals
• Ability to use basic hand and power tools
• Commercial or Industrial troubleshooting, installation, servicing and programming
• Experience in food packaging or other related experience